Access

Where are you located?

We have two secure & convenient locations in Taylors Beach, Port Stephens — at Shearwater Business Estate and  at Commerce Close.  Enjoy the flexibility of choosing between two nearby facilities.  

What are your Office hours?

The onsite offices at Port Stephens Self Storage are not operational and all queries should be directed to PRD Port Stephens. PRD is open Monday to Friday 8:30am – 5:00pm,  Saturday 8:30am – 5:00pm, Sunday CLOSED. PRD office is located at 4 Central Ave, Salamander Bay NSW 2317. Ph:  02 4984 2000 Email:  info@portselfstorage.com

How many attempts are allowed if I forget my code?

If you input the code incorrectly multiple times, there may be a temporary lockout period before you can try again. If you’re unable to access your unit or have forgotten your code, please contact PRD Port Stephens at 02 4984 2000 for assistance during office hours. Do not simply follow behind someone entering the facility. […]

What are the safety rules for shared areas?

For safety reasons, avoid placing objects in front of roller doors or gates. These doors may close without warning and should always remain unobstructed. Shared zones exist throughout the facility, so please exercise caution, adhere to the 5km speed limit when driving, and be mindful of pedestrians.    

Can I bring my dog to the unit?

We understand that pets are often viewed as family members, but please note that pets and animals are not allowed at our facilities. Dogs are only permitted if they are certified service animals, and the certificate must be presented during the rental process.

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