Access

Where are you located?

We have two secure and convenient locations in Taylors Beach, Port Stephens: Shearwater Business Estate (20–22 Shearwater Drive) Commerce Close Facility (3 Commerce Close) Both sites are just minutes apart, giving you the flexibility to choose the location that best suits your storage needs.    

What are your Office hours?

Our storage facilities are not staffed on-site. All enquiries and bookings are managed by our team at PRD Port Stephens. PRD Office Hours:Monday to Saturday: 8:30am – 5:00pmSunday: Closed Visit or contact PRD at: Ph:  02 4984 2000 Email:  info@portselfstorage.com

What are the access hours?

You’ll have 24/7 access to your storage unit, every day of the year. Access is granted via your assigned swipe tag or access code, so you can come and go whenever it suits you — no need to work around office hours.  

What are the safety rules for shared areas?

To ensure a safe environment for all customers: Do not place objects in front of roller doors or gates — these may close automatically without warning and must remain clear at all times. Keep shared areas and driveways clear to allow safe movement throughout the facility. Drive slowly and carefully — the speed limit is […]

Can I bring my dog to the unit?

While we understand pets are part of the family, animals are not permitted on-site at our facilities. The only exception is for certified service animals, which are allowed. If you have a service animal, please provide documentation during the rental process. This policy helps us maintain a safe and clean environment for all customers.

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