Yes — both of our facilities are equipped with multiple layers of security to help keep your belongings safe: 24/7 CCTV surveillance across common areas at both sites Individual access tags and codes unique to each tenant Regular security patrols and alarm monitoring for added protection Please note: The facility’s common areas are continuously monitored […]
Yes, you’ll need to supply your own padlock to secure your storage unit. You keep the key, and your items remain fully under your control and responsibility. We recommend using a high-quality, all-steel padlock for better strength and durability than standard brass locks. For extra protection, consider a shrouded padlock — the covered shackle design […]
Yes — for safety and legal reasons, the following items are strictly prohibited: Hazardous, flammable or explosive materials Illegal, stolen, or environmentally harmful goods Perishable items or living things (plants or animals) Anything that poses a risk to property or people Lithium-ion batteries or items containing lithium-ion batteries If you’re unsure whether something is permitted, […]
No worries — we’re here to help. At Port Stephens Self Storage, we offer a wide range of unit sizes. If your initial unit turns out to be too small, we’ll happily relocate you to a larger unit (subject to availability). Not sure what size you need from the start?Try the SSAA Storage Calculator or […]