Yes — both of our facilities are equipped with multiple layers of security to help keep your belongings safe: 24/7 CCTV surveillance across common areas at both sites Individual access tags and codes unique to each tenant Regular security patrols and alarm monitoring for added protection Please note: The facility’s common areas are continuously monitored […]
If you lose your access tag or need your access code changed, please contact us immediately on 02 4984 2000. We’ll promptly deactivate the lost tag to maintain site security and arrange a replacement for you.Please note: A small fee may apply for reissuing lost tags.
Yes — we kindly ask for at least 14 days’ notice before you move out. Once you’ve given notice, your storage unit must be completely emptied within 24 hours of the termination date. Please make sure the unit is: Cleared of all belongings Left clean and empty Padlock removed 🚫 Important:Disposal fees will apply (at […]
Our minimum storage period is one month. You’re welcome to store your items for just a month or as long as you need — with flexible options available for both short-term and long-term stays.
No — our storage units are not equipped with power outlets. However, our facilities are well lit at night, ensuring safe and convenient access to your stored items. ⚠️ Please do not attempt to use the facility’s power supply via extension cords or power points, as this poses safety and compliance risks. If you require […]